1) After sales service
- Process paper files and system records are updated and maintained following all client contacts.
- Processing incoming and dispatching outgoing mail.
- Process foot print
- Produce and maintain diaries on our record, chasing for outstanding information from operation, claims and clients
- Update & Produce documents/correspondence as required
- Communicating effectively both internally and externally in a professional and friendly manner.
2) Collection premium and excess claim
- Checking, Issuing invoices and policy documents and updating client records
- Reconcile Renewal premium and prepared DCR to account dep. For receipt print out.