Allianz Ayudhya proudly provides a variety of privileges to our customers, such as store discounts, a welcome gift, monthly customers activities, online magazines and much more, to meet every rhythm of our valued customers’ needs. Our customers are cordially invited to participate in activities and privileges offered all year round.

Store discounts
Enjoy your special privilege by just showing your Allianz Ayudhya policyholder card or the Prestige card which will entitle you to numerous discounts and special privileges.

Special promotions
A vast variety of promotions such as health, supplementary services and other items have been prepared to offer to Allianz Ayudhya customers.

Customers’ activities
Allianz Ayudhya customers can expect good activities organized for them throughout the year.

Please contact Allianz Ayudhya Customer Care Centre, by dialing 1373, for further information about customer privileges, or fill in the Online enquiry form

Welcome SMS 
A short message sent to welcome you to our blue house after your application has been approved.

Customer Manual
You new policy package is delivered together with a service manual which contains information about your policy benefits and important services.

Birthday SMS
A birthday message is sent to you to wish for your happiness and good health.

Birthday Gift
A special birthday gift is carefully selected and sent to you, as an Allianz Ayudhya Prestige Customer, within 30 days of your stated birthday.

A gift for your newborn child 
A heart-felt congratulation gift is sent to you on having a new child within 30 days of your registration via our website www.azay.co.th, to your registered address.

Always be by your side in time of illness.

Medical assistance on the phone 
We are always by your side in times of your illness. Night time services are available * in case you need advice and medical assistance. We can promptly coordinate with hospitals for emergency by professionals to ease your situation. 
* Night time services are available from 08.00 p.m. to 08.00 a.m.

Ambulance calling service 
Our skillful team is on standby to call an ambulance to transport you or your beloved one in night-time emergency cases for immediate treatment no matter where you are.
** No charges for coordination. Please check for other expenses before accepting the service.

Ambulance calling service 
Our skillful team is on standby to call an ambulance to transport you or your beloved one in night-time emergency cases for immediate treatment no matter where you are.
** No charges for coordination. Please check for other expenses before accepting the service.

Allianz AyudhyaCare Network hospitals 
Over 200 network hospitals located nationwide are ready to provide medical services wherever you need them. As an Allianz Ayudhya customer, all you need to do is show your id card or any government-issued card bearing your photograph.

Get-well soon message 
A get-well-soon message is sent to you to show our care.

Get-well gift basket 
A get-well gift basket is sent to you to represent our care when you are admitted as an in-patient in an Allianz AyudhyaCare Network hospital.
*** Exclusively for Allianz Ayudhya Prestige Customer holding a health insurance policy with in-patient benefits.

Policy loans 
To ease your financial need for various purposes, be it for post-flood house repair, for your children’s tuition fees, or for additional business working capital, etc., as an Allianz Ayudhya customer, you are exclusively entitled to a low interest policy loan. Approval takes only two days after all required documents are received.

SMS alert for premium due 
An sms is sent to you to alert you of the premium due date to ensure your continued coverage.

Convenient payment  
No more worries about premium payments. You can choose from a variety of channels to pay a renewal premium. These include Counter Services, bank counters, ATM , credit cards, Direct Debit or all the company’s Service Centres located nationwide.

A wreath and a condolence letter 
In an unfortunate case of the policyholder’s departure, a wreath and a condolence letter are sent to the beneficiary. (Saturday-Sunday 09.00 a.m. - 05.00 p.m., except public holidays)
* For customers paying a premium of 300,000 Baht or more (excluding group insurance.)

Death claim
We offer same-day death claim assessment if the beneficiary submits all required documents at Allianz Ayudhya Customer Care Centre on Floor 1 before 12.00 o’clock on Monday-Friday. 
* Claim assessment is subject to policy conditions and conditions set forth by the company.