Allianz Ayudhya General Insurance Pcl.
Your Day at Allianz Ayudhya
- Analyze and verify suspicious fraud cases referred from several channel such as Surveyor, Internal Staff or Business rule
- Perform investigation of fraud case from fraud management system, contact center and other channels of which fraud is raised and revert the result within SLA
- Professional contact with customer or concerned parties to resolve disputation within SLA
- Understand fraud operation process and Communicate skill to support Management their discoveries for further, in-depth investigations.
- Proactively conduct investigations with the goal of developing cases to a successful conclusion. This will involve identifying trends and patterns.
- Analysis data and Preparing fraud investigation performance monthly or ad hoc report to management
- Able to support for emergency case
- Bachelor’s Degree in appropriate field of study or equivalent work experience
- Experience in fraud resolution
Nice to Have
- Insurance knowledge, procedures, Regulator and rules
- Ability to work independently and with others
- Problem solving skills and attention to detail
- Operational control