Provide and deliver training and development programs for Agency in alignment with the company’s strategy and approach.
Define the overall training plan and activities for Agency Training and Development team.
Proactively seek feedback on the existing training course and curriculum, define any opportunities for improvement, provide recommendations related to sales training program (e.g. leveraging the existing learning resources, improving material support or other self-paced curriculum).
Lead and manage team in developing the training roadmap of different groups of audiences.
Lead and manage team in developing the professional training materials for different groups of audiences, based on training design.
Review the accuracy and completeness of training contents, and ensure that the contents support the training objectives defined.
Track and monitor to ensure that all training development activities are performed in an accurate and timely manner.
Lead and manage team in conducting training and development programs for target audiences in Agency group, according to the training schedule.
Review the training evaluation reports, define any areas for improvement, and provide suggestions / solutions.
Partner with the relevant parties to ensure the continuous improvement of training and development programs with the goal of driving sales performance.
Bachelor’s or Master’s Degree in Business Administration, Training and Development, or other related fields.
5-8 Years of experience in Sales Training and Development, Sales/ Distribution, Sales Support, Sales Communications, or other related fields in the banking or insurance industries.
Knowledge of insurance industry and product.
Knowledge of sales strategy and management.
Training need analysis skill.
Training design and development skill.